Complaint voices
J.
USEFUL VOCABULARY & STRUCTURES
To begin
MILD
-
I am writing on account of/to express my concern that …
-
I am afraid I am forced to
-
I am writing to
§
complain about/draw your attention to …
§
express my disappointment with …
STRONG
-
I am writing to express my annoyance/extreme dissatisfaction with/anger
at/protest about/disgust at …
-
I regret to/feel I must inform you how appalled/shocked I am/was …
To end
MILD
-
I hope/trust this matter will
§
be dealt with/resolved as soon as possible.
§
receive your immediate attention.
§
not be treated lightly.
-
I feel that you should … / I am entitled to compensation/a refund/a
replacement.
STRONG
-
I (must) insist that … / demand … / warn you that …
-
Unless this matter is resolved … / Unless satisfactory compensation is
offered …
-
I will have no choice but to … / I will be forced to take further/legal
action.
-
Should this matter not be resolved within two working days… / I will be
obliged to take radical measures.
